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Are You Renting to A “Hoarder”? 5 Strategies to Handle the Issue

Are You Renting to A “Hoarder”? 5 Strategies to Handle the Issue

HoarderThough hoarding has been a hidden disorder for several years, in 2013, the American Psychiatric Association officially recognized hoarding as a mental disorder making hoarders a protected class. If you are renting to a hoarder and receive complaints from other neighbors or have concerns yourself, the situation needs to be handled carefully so that you are protected from Fair Housing Implications and/or discrimination charges.


Accommodating Comes First

Because hoarding is recognized as a disability, your first reaction should not be to evict the tenant. Whether you handle the situation on your own or with the help of a professional Salt Lake City property manager, here are the top strategies to employ when dealing with a hoarder:

  • Know the difference between a hoarder and a bad housekeeper. While some tenants may not clean up after themselves and have a mess, a hoarder oftentimes has piles of what may appear to you as junk, but is significant in some way to them. People who hoard things will typically leave little walking room in their space with things piled high up the walls. You will probably need to get an official evaluation.


  • Make a house call. Whether you do this step on your own or delegate it to your Salt Lake City property manager, someone needs to visit the home for a first hand report and determine the implications of the habit. Documentation should be made especially if the hoarding is causing direct damage to the property, blocking emergency exits, or interfering with sprinkler systems or ventilation. A non-economic breach may be happening if the tenant is hoarding materials that are hazardous, or are perishable goods that can attract rodents and/or mold, or housing animals in a way that breaks the law or lease agreement. If extra documentation is needed, a city official may need to assess the home to confirm violations.


  • Conduct a tenant strategy session. After determining that hoarding is happening at the property, it’s time to have a talk with the tenant. Since this is a delicate situation, you need to be respectful at all times and discuss a strategy for bringing things back up to code. Give the tenant a reasonable time frame to remedy the problem and create a notice in writing to be signed by both parties.


  • Enforce the lease agreement. If, after the allotted amount of time, the problems have not been fixed, eviction can be considered. If the hoarding habits are damaging the property or violating local codes, it is in effect breaking the lease and is grounds for eviction. Your Salt Lake City property manager will be able to assist you in this if necessary.


  • Be proactive in conducting regular inspections. Even if the tenant was able to comply with the changes, protect yourself and your property by ensuring the tenant does not revert to old habits and conduct regular inspections of the property.

The most important thing to remember when dealing with a hoarding situation, while it is unacceptable is the fact that it is a HUGE safety concern. It typically violates fire codes and even city ordinances especially if the hoarding area over flows to outside. While it is a very delicate subject, there are some local organizations that typically help with hoarder situations. Often times it requires being consistent with the lease violation notices and sticking to process and policy and as long as the tenant is cooperative it can make the situation a lot easier to handle. But remember, it is bigger than themselves and they will need outside assistance and a lot of resources to take action. It can be resolved with out evicting the tenant if you are able to help connect the tenant with some great local organizations or volunteer groups! Unfortunately sometimes it does end up in an eviction case and we are here to help if you need assistance with a difficult hoarder situation!

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We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.